When will my order arrive?
Orders ship within 1–3 business days and usually arrive 8–14 business days later (Canada: 9–16). You'll get a tracking number by email as soon as it ships.
Is shipping free?
Yes — standard tracked shipping is free, with no minimum order.
What if it isn't right for me?
Yes — every order is covered by our 30-day money-back guarantee. If it isn't right for you, we'll refund you in full, even if you've opened or used it. If anything arrives damaged or defective, we'll replace it or refund you — your choice. Full policy.
Do you offer a discount?
Yes — join the Ladies Aura email list and get 10% off your first order with code LADIESAURA10. Your code appears as soon as you sign up.
Is it safe to use at home?
Yes, when used as directed. Start on the lowest setting, never use heated devices while sleeping or on broken or irritated skin, and stop if you feel any discomfort. If you're pregnant, have a medical device or a health condition, check with your doctor first.
